A proposal of a method to measure the satisfaction indicator of the local community concerning tourism: a case study of Jalapão State Park, Tocantins
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2016
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International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering
Resumo
Tourists bring many benefits to a local community,
encouraging it to be involved in that activity; however, it may also
have detrimental effects like garbage, noise, violence, external
culture and the damaging of the natural environment among others,
which may promote community dissatisfaction. The contact between
the tourist and the local community is a concern, especially when the
community is located near protected areas. In this case, the
community must know the tourist destination well, so it can
collaborate in the tourism development without harming the
environment. In this context, the present article aims to demonstrate
the results of a research study conducted as part of a doctorate
program in Sciences from the University of Sao Paulo, Brazil. It had
as an objective to elaborate a methodology proposal to measure the
local community satisfaction indicator, with applicability on a case
study in the Mateiros community located in the surrounding area of
the Parque Estadual do Jalapão –PEJ conservation unit in the state of
Tocantins, Brazil. This is a study of an interdisciplinary nature that
had the deductive method as its guide. The indicator result is going to
be presented in this study. It pointed out as negative factors: there is
no involvement between the local community and the tourism sector,
and there is also dissatisfaction with regard to the town’s basic
services. The study showed as positive the local community
knowledge about the various attractions in the surrounding area and
that the group recognizes the importance of the tourism for the town
and life. Concerning the methodology that was used, the results
showed that it can collaborate in seeking actions of improvement and
involvement of the community in the planning and development of
the local tourism. It comes out as an efficient analysis tool, thus
enabling the perceiving of the local community point of view.
Como referenciar
DUTRA, VERUSKA C.; SENNA, MARY L.G.S.; AQUINO, AFONSO R. A proposal of a method to measure the satisfaction indicator of the local community concerning tourism: a case study of Jalapão State Park, Tocantins. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, v. 10, n. 11, p. 3561-3567, 2016. Disponível em: http://repositorio.ipen.br/handle/123456789/27215. Acesso em: 25 Apr 2024.
Esta referência é gerada automaticamente de acordo com as normas do estilo IPEN/SP (ABNT NBR 6023) e recomenda-se uma verificação final e ajustes caso necessário.